Hello, My Friends!
As you may or may not know, we moved late last week! We were in our building for five years and we moved into two new buildings. One is in Laguna Hills where we will do our Club packaging (and have our Store...that's open six days a year). The other warehouse is in the San Diego area where we will be doing our website shipping. As I'm sure you can imagine, we were insanely busy packing one warehouse to go to two different warehouses. We are still unpacking at both locations.
Please note: Orders placed on our website starting Sept. 29th will be shipping from the new location. We are still working out the kinks. Orders are going out; however, the website is not being updated on shipping status. WE ARE WORKING ON FIXING THIS.
"Why hasn't my order shipped?" Chances are it has shipped or it will ship ASAP. We are just unable to update the website to show this. There is even a chance you will get the order before we are able to update the site. This is a temporary issue that we are working on.
We appreciate your patience during this crazy/exciting time. I assure you, once we get settled, you'll be amazed at how much faster items will be shipping! (Even during FLASH sales!) :)
We are so VERY excited about the new opportunities these moves create for us as a company. Ken and I are already brainstorming fantastic ideas for 2017!
As you may or may not know, we moved late last week! We were in our building for five years and we moved into two new buildings. One is in Laguna Hills where we will do our Club packaging (and have our Store...that's open six days a year). The other warehouse is in the San Diego area where we will be doing our website shipping. As I'm sure you can imagine, we were insanely busy packing one warehouse to go to two different warehouses. We are still unpacking at both locations.
Please note: Orders placed on our website starting Sept. 29th will be shipping from the new location. We are still working out the kinks. Orders are going out; however, the website is not being updated on shipping status. WE ARE WORKING ON FIXING THIS.
"Why hasn't my order shipped?" Chances are it has shipped or it will ship ASAP. We are just unable to update the website to show this. There is even a chance you will get the order before we are able to update the site. This is a temporary issue that we are working on.
We appreciate your patience during this crazy/exciting time. I assure you, once we get settled, you'll be amazed at how much faster items will be shipping! (Even during FLASH sales!) :)
We are so VERY excited about the new opportunities these moves create for us as a company. Ken and I are already brainstorming fantastic ideas for 2017!
Big Hugs, Stephanie
9 comments:
Congratulations!!!!! Change is exciting and scary. Don't let the hiccups get you down...
Congratulations!!!!! Change is exciting and scary. Don't let the hiccups get you down...
Congratulations, you all work so hard, I am so very happy for you on your new adventure....
Congrats! That's very exciting!
Congrats !! I love stamps of life!!!
Oh, thank you so much for the update on my order. Just think you are not the only ones moving millions of people are moving in Florida. Hope and pray that all turns out well. I like your pick up truck card. Again. Wonderful products and videos. Thank you so much. Does Cookie like his new home?? (Office)???
Hope everything went smooth as possible with the move. Quick question Stephanie, I never did find out what your other favorite drink is besides DC?
Hope everything went smooth as possible with the move. Quick question Stephanie, I never did find out what your other favorite drink is besides DC?
Congratulations on your new buildings. Moving is always crazy but for company it has to be a mess. Good luck on this new venture.
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